In an Emergency

Raise the Alarm

Tackling Fire

There is no such thing as a safe fire. It is better for you to prevent fire than to fight it. Tackling fire is a job best left to the professional firefighters. You should only tackle a fire if it is in its early stages and you are completely sure you can put it out and stay safe.

Escaping From a Window

If you are on the ground or first floor you may be able to escape from a window. If you have to break the window, cover any jagged glass with towels or thick bedding and throw some more bedding out of the window to break your fall. Do not jump out of the window - lower yourself to arms length and drop to the ground.

If you have any children, or elderly or disabled people with you, plan the order in which you will escape so you can help them down.

Don't Go Back Into Your Home

Call the fire service from a mobile phone, neighbour's house or a phone box. Give the address of the fire following the instructions on this site|. Do not go back for anything.

If Your Escape Route is Blocked

Get everyone into one room and close the door. Put bedding or towels along the bottom of the door to seal the gap - smoke and fumes can kill people quickly so it is important to stop them getting into the room.

Open the window and stay near it for fresh air and to let the firefighters see you. Phone the fire service or shout for help so that someone else can phone for you.