Introduction to Chapter

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It is clear to us that we cannot deliver on our approach to Operational Diversity unless our employees are equally committed to this agenda. This can only be realised by Valuing Diversity in our workforce and enhancing relationships between people.

This is about helping people to develop skills which enhance their relationships with other people and encouraging them to see what the world might be like from perspectives other than their own. The interpersonal skills of assertion, giving feedback, clarifying personal expectations and listening are the bedrock of equality. We want to increase the diversity of our workforce, not because it will hit certain government targets, but because difference is helpful in understanding our community needs, developing new ideas and in supporting individuals in emergency situations. It is this need for different abilities and skills which drives our equalities agenda.
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