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Frequently asked questions

Frequently asked questions (FAQs)

How can we help?

On this page you will find a number of frequently asked questions we receive. If your question is not shown here, please call 01622 692 121 or email information.officer@kent.fire-uk.org for further information.

Please use the Category selection drop-down box to see the topic you are interested in.

Question
What is the Authority’s approach to preventing fraud?
Answer
The Authority has a robust approach to preventing and detecting fraud. 
 
We operate a zero tolerance policy on any fraud or corruption detected and undertake annual fraud risk assessments in conjunction with our auditors. We have a low level of detected fraud and all staff have access to the anti-fraud measures in place, which include a whistle blowing policy should anyone suspect that incorrect behaviour is happening. We also have access to specialist anti-fraud advice via Kent County Council. Most of the time spent by officers on fraud issues arises from investigations undertaken under the Authority’s discipline regulations. However, we do not record the time spent on activities like this, as to do so would add bureaucracy which serves little purpose, considering the amount of detected fraud we have. As a result we do not employ a dedicated officer purely for the purpose of investigating fraud and have no plans to in the future. 
 
Our internal audit team regularly scrutinises our arrangements and advises on any improvements needed as well as providing access to an anti-fraud specialist. 
  
Last updated
25/11/2014
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