All the actions that Kent Fire & Rescue Service (KFRS) undertake are focused on the delivery of Kent & Medway Fire & Rescue Authority’s (KMFRA) aim and objectives, which are underpinned by a number of plans and policies.
How does the Authority develop its plans?
The first stage in developing the Authority's plans is to consider the long-term aim and objectives. Once these have been assessed and agreed by Members, proposals for changes to the Service are drawn up and consulted upon with staff, members of the public, businesses and community groups. This process is conducted alongside the development of the safety and wellbeing plan (formerly referred to as the integrated risk management plan) which sets out proposed changes for consultation.
The outcomes of the safety and wellbeing plan, once agreed by Members are then fed into the customer and corporate plan. The plan incorporates the medium term financial plan and infrastructure programme. The customer and corporate plan also provides details of the Authority's performance over the previous year, targets for the coming years and an improvement action plan explaining how we intend to achieve these targets. The information in the customer and corporate plan is updated regularly through the course of the year.
The Service regularly monitors performance against the customer and corporate plan and reports this to the Authority. The performance information provided as part of the customer and corporate plan is regularly updated to show how we are performing.
The Authority publishes an annual governance assurance statement, which includes the operational assurance statement.