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Introduction and overview

Introduction and overview

Welcome to Kent and Medway Fire & Rescue Authority’s Corporate Plan

This Plan shows that we continue to be a dynamic organisation, able to learn and adapt to respond to the challenges we face. We also continue to be ambitious in how much we want to do to achieve our vision to make the communities of Kent and Medway the safest in the country.

Over the past year we have continued to modernise the organisation and made good progress towards implementing a number of major projects. We opened two new fire stations at Rochester and Watling Street in Chatham. We also opened the Road Safety Experience in Rochester. We have purchased the land to build a new fire station in Ramsgate, a project which is now well underway. Last year we implemented the outcomes of our second review of operational capability including the introduction of a range of new fire vehicles and the implementation of new improved ways of managing information at incidents.

We continue to work very closely with partner organisations to solve problems and deliver better and more efficient services to you. Last year we started to train our front line staff to deliver a range of services to support our colleagues working in public health. We know that this can make a difference and help people live independently in their homes for longer. We will continue to work with our partners to develop these services to look after the health and wellbeing of the communities of Kent and Medway.

The ambitions set out in this Plan take account of the financial climate in which we operate. Funding pressures may constrain us in future years and therefore our efforts to achieve efficiencies by simplifying processes and changing the way we work will continue. However, we have a long history of sound financial management which will allow us to keep innovating and investing in the future.

This year we will spend time reviewing our strategies to ensure they reflect our new priorities and have a stronger focus on customer service and care. There are challenges ahead and it is important that we listen to our customers to ensure our efforts are directed in those areas that make the biggest difference to you. We will continue to work to put local people, businesses and our workforce at the heart of everything we do.

Portrait of Nick Chard, Chairman of Kent and Medway Fire and Rescue Authority
Nick Chard, Chairman of Kent and Medway Fire and Rescue Authority
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