Kent Fire & Rescue Service
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Strategies

Strategies

 Our five strategies set out the overall long term direction of the Authority. They cover every aspect of the Authority's work and focus on the services that we provide to you, whether you are at home, in your car or at work. The strategies reflect the context in which the Authority operates, such as funding pressure as well as demographic and climate changes. Our strategies come to an end in 2017. We will therefore be reviewing them in 2016/17 and new ones will be published in the coming year.

Focus on your safety

This strategy places the individual at the centre of our activity whether it is safety in the home, on the road or near open water. By placing the person at the centre of what we do, we are able to understand the issues that make them at risk and provide the most suitable means to reduce that risk. The main focus is on assisting vulnerable people in our communities, but the strategy also sets out how we intend to improve engagement and transparency.

Focus on business

This strategy describes how we work with the business community. In the past, we had a number of separate delivery plans, for example related to how we reduce the number of calls generated by automatic fire alarm systems which are mostly within the business community. The strategy collects all of this good work and gives it an outward-looking framework. The document focuses on business education; how businesses can recover after an emergency; improving safety and checking compliance; working with partners to streamline regulation; and also looks at enforcement of the Fire Safety Order.

Responding to emergencies

This strategy sets out how we plan for and respond to fires and other emergencies. It sets the framework by which new innovations in firefighting can be developed as part of the operational capability review, as well as how we may be able to take a more active role in local emergency planning. It also sets out the Authority’s vision for how it will contribute to the requirements of the Government’s national resilience programme, and how this will be maintained.

Workforce strategy

This is the most inwardly-focused strategy within the set. The intention is to take forward additional enhancements to the way we train, develop and maintain the competence of our staff across the organisation, and to ensure that processes are as simple to administer as possible. It will also deliver flexibility in the workforce, in contractual terms, so that we can continue to face the challenges ahead.

Caring for the environment

Being a responsible owner of assets and of emergency services to the public remains important to us, even in financially limited times. Partly, this is a financial response as the fines possible for damaging the environment at operational incidents are potentially huge and uninsurable. Additionally, taking cost effective measures to reduce fuel and energy use not only reduces carbon emissions but also saves money.


This Corporate Plan provides some information about each of these themes but the strategies themselves provide more detail. You will find a link to the strategies under the relevant section. The strategies focus on the services we provide to you, whether  you are at home, in your car or at work.

You may come in contact with Kent Fire and Rescue Service in a number of ways:

  • The first planned time in your life that you are likely to come across the fire and rescue service is when we come to your school at key stages one and two, to talk to you about fire safety;
  • At key stage four, when you start to think about learning to drive, we will talk to you again at your school or college about road safety;
  • When you move away from home for the first time we have information on our website to help you stay safe in your new accommodation;
  • If you decide to get a job, we enforce the fire safety regulations for businesses, helping you to stay safe at work. If you own or manage a business, then you can get help from us to do your risk assessment for your business, to help you ensure that you comply with the law;
  • If you decide you want to work for us, then we will help you by investing in your training and development;
  • If you drive, we provide information on how to drive safely in all weather conditions;
  • If you have specific needs, we provide services to help you. For example, if you are a smoker and not very mobile, we can provide safe ash trays that reduce the risk of fire starting in your home;
  • When you buy or rent your home, we will have been talking about the safety issues with your local authority. This is especially true if you are buying a flat which shares a front door with other properties;
  • As you get older, we will do all we can to help you stay safe in your home. This includes adaptations to your home to help you cope with issues like dementia.

Of course there might be times in your life when you need us in an emergency. If you do, call 999 and trained firefighters will be there to help you as quickly as they can.

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