Kent Fire & Rescue Service
Navigate
Home > About us > Plans, policies and performance > Corporate Plan > Performance information > LPI 143 - Response times to life-threatening emergency incidents
LPI 143 - Response times to life-threatening emergency incidents

LPI 143 - Response times to life-threatening emergency incidents

This indicator measures the time it takes for us to reach emergency incidents which are considered to be life-threatening. Life-threatening include all fires in properties (excluding chimney fires) and all road traffic collisions (excluding stand by and no-action).

We measure against both a 10 minute response and a 12 minute response time. This is the time it takes for the first vehicle to reach the incident,1 measured from the time our Control staff mobilise the first resource. We are aiming to increase the percentage of life-threatening incidents reached within 10 minutes (especially road traffic collisions which normally take longer to get to).

In 2016/17 79.1% of life-threatening fires were reached within 10 minutes but only 70.3% of RTCs were reached within this time. 86% of fires and 79.6% of RTCs were reached within 12 minutes.

LPI 143i Life threatening incidents reached within 10 mins

LPI 143 Chart.png
LPI 143i - Life threatening incidents attended within 10 mins
LPI 143i Life threatening incidents reached within 10 mins 13/14 Actual 14/15 Actual 15/16 Actual 16/17 Actual 14/15 Target 15/16 Target 16/17 Target
All incidents 76.9% 75.8% 76.4% 75.9% 80.0% 80.0% 80.0%

 

LPI 143ii Life threatening incidents reached within 12 mins

LPI 143ii Chart.png
LPI 143ii Life threatening incidents reached within 12 mins 13/14 Actual 14/15 Actual 15/16 Actual 16/17 Actual* 14/15 Target 15/16 Target 16/17 Target
All incidents 86.1% 85.7% 85.8% 85.6% 89.0% 89.0% 89.0%

 

1 Response times are measured from the time the first resource is mobilised to the time the first resource books in attendance at the address provided. In a small number of cases this is not the final address for the incident, for example if the caller provides the wrong address.

Connect with us
  • Facebook icon
  • Twitter icon
  • YouTube icon
  • Flickr icon
  • GovDelivery icon
  • Instagram icon
  • Facebook icon
  • Twitter icon
  • YouTube icon
  • Flickr icon
  • GovDelivery icon
  • Instagram icon