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Vision, aim and objectives

Our vision, aim and objectives

The infographic on this page gives an overview of the aim, objectives and values of Kent and Medway Fire and Rescue Authority. Use the coloured segments to explore each objective in more detail.

A summary of the customer and corporate plan 2018-2022
Responding effectively when you need us Promoting behaviours which help you stay safe in your home Encouraging you to adopt behaviours which keep you safe on the roads Supporting businesses to help people stay safe in their buildings and comply with legislation Helping you and the broader community to stay safe from harm caused by accidents, natural events, or people intending harm

Customer and corporate plan

Working together, saving lives, reducing harm

Our vision

Helping everyone to be safer by working towards a future where no one is killed or seriously injured by a fire or other emergency

Our aim

Working together, saving lives, reducing harm

We provide a wide range of services to our customers, whether in their homes, on the roads or out and about in the community, by assisting to bring about behaviour change and providing a high quality, rapid operational response.

Our objectives

These services are grouped together under our five objectives:

This range of services is underpinned by a number of core activities and values such as collaborating with partners, continually learning from our activities, ensuring an active role in safeguarding and putting the customer at the heart of what we do.

In addition, there are also two supporting detailed strategies which set out the rationale behind each service we provide: the Community Safety Strategy and the Operational Response Strategy. No service can be delivered to customers without the ability to buy goods and services, use buildings and assets, and train and develop the people who work for us, so there are further six strategies covering these areas.

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