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Freedom of Information

The aim of the Freedom of Information Act 2000 (FoIA) is to promote a culture of openness and accountability among public sector bodies, by giving the public access to the information held by these organisations.

It is expected that these rights will develop better understanding of how public authorities carry out their duties, why they make the decisions they do and how they spend public money.

Kent Fire and Rescue Service is continually supplying information to the public as part of its ongoing day to day business, and this web site is one of the ways we do this. The FoIA provides us with an opportunity to review our records management processes and to ensure that good practice is demonstrated.

Policy statement

Kent Fire and Rescue Service (KFRS) will demonstrate and deliver, by words and action, commitment to openness and accountability and to servicing the public's general right of access to information held by KFRS.

Publication scheme

The FoIA places a general duty on public authorities to adopt and maintain publication schemes which identify information which are routinely made available to anyone who consults them. A publication scheme is both a public commitment to make certain information available and a guide to how that information can be obtained.

Making a request for information

We already make a lot of information available, so please check this website first and look at our publications scheme to see what we do already publish.

If you cant find the information you require, send your request in writing by email to information.officer@kent.fire-uk.org

In a letter to: Information Officer, Kent Fire and Rescue Service, The Godlands, Straw Mill Hill, Tovil, Maidstone ME15 6XB

Your request must include:

  • Your name
  • Your address or e-mail address
  • A description of the information you wish to obtain
  • Any preferences for the format for receiving the information

What we will do when we get your request

When we get a request for information, we have to respond promptly within 20 working days. We will consider your request, and let you know if we can provide the information you requested, or explain why we can't. Most information will be made available by email or post, unless you tell us you would like it in a different format.

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Our aim: To save lives and reduce risk - 'there when you need us'