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Steve Demetriou, Director Of OperationsSteve Demetriou

Director of Operational Policy and Resilience

Steve leads on all operational aspects of the service deployment, from general firefighting and rescue duties to emergency planning, major incidents and protecting the Channel Tunnel.

Steve is supported by an assistant director: Paul Flaherty, Assistant Director of Planning and Development, and three areas managers - Graham Gash (Head of Channel Tunnel Operations), Steve Jeffery (Operational Response Planning) and Chris Colgan (Head of Operational Services).


Paul Flaherty, Assistant Director of Development and PlanningPaul Flaherty, Assistant Director of Planning and Development

Paul manages learning and organisational development, health and safety, operational and emergency planning and operational development and procurement. Reporting to Paul:

Chris Colgan, Area Manager (Head of Operational Services)

Chris Colgan

Area Manager
(Head of Operational Services)

Steve Jeffery, Area Manager (Operational Response Planning)

Steve Jeffery

Area Manager
(Operational Response Planning)

Graham Gash, Area Manager (Head of Channel Tunnel Operations)

Graham Gash

Area Manager
(Head of Channel
Tunnel Operations)

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