Service Performance Plan 2011/12
The Service Performance Plan is the Authority's corporate plan
and provides details about performance over the last year as well
as our plans for the future.
This plan has been designed for the
internet, allowing users to navigate to the required information
much quicker and easier than is possible with a printed
documet. However, if you need the plan in a different format,
please telephone us on 01622 692121, or contact us via
e-mail.
Service Performance Plan 2011/12 - Contents
SPP Home | Introduction and
Overview | Why
we are here | About the area | Working in
partnership | How we are performing | Towards 2020 | Managing our
performance | Summary of 2010-11 incidents | Objectives | Our values | Performance
information | Financial planning | Additional
information
Click on the objectives below to find out more
about what we have achieved in 2010/11 and the outcomes we are
working towards achieving by 2020
Download Previous Service Performance Plans