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Fraudulent or scam calls

Fraudulent or scam calls

Checking calls from Kent Fire and Rescue Service are genuine

If you receive an unsolicited phone call, email or social media message from anyone claiming to represent us, you can check if it's a genuine call by contacting us.

Kent Fire and Rescue Service will never ask for any financial information - all services provided are free of charge.

Any personal information gathered as part of our emergency response is treated in accordance with the Data Protection Act.

Fraudulent advertising sales

Kent businesses have reported receiving phone calls from people offering advertising space in publications that are linked to the fire brigade, ambulance service, police, local councils or local schools in the hope that they feel obliged to agree to assist their local community.

In some instances it has been reported that these bogus advertisers are using adverts that businesses have placed with legitimate publications, to give the impression they have contracted with them previously.

As a general rule, Kent Fire and Rescue Service does not cold-call or approach businesses about advertising or sponsorship opportunities.

Kent Trading Standards is warning businesses to be wary of bogus advertising agencies contacting them by phone or in person offering space in local community magazines.

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