Kent Fire & Rescue Service
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Frequently asked questions

Frequently asked questions (FAQs)

How can we help?

On this page you will find a number of questions our home safety advice team is asked on a regular basis. If your question is not shown here, please call 0800 923 7000 (free from most landlines, mobiles may charge) or email home@kent.fire-uk.org for further information.
Question
How do I get a report on the fire at my property?
Answer
If you had an incident in your home, you can request free of charge a copy of the summary incident report. You might find you are requested to obtain this by your insurance company. To request this, contact us at information.officer@kent.fire-uk.org email with your name and full address. We will respond within 20 working days, although usually much more quickly than this. 
 
Last updated
09/09/2014
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