Kent Fire & Rescue Service
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Safe and Well Visits

Feel Safe and Well at home

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Kent Fire and Rescue Service provides free safe and well visits to help you reduce the risk of fire in your home and help you stay safe and independent in your home.

Our home safety officers or firefighters can visit your home at a time convenient for you, and together with you will tailor the visit to suit your needs and the type of property you live in. A typical free visit takes around 45 minutes and includes the fitting of free smoke alarms where necessary, as well as vital advice to help you stay safe and well.

We will highlight any risks from fire in your home, give fire prevention tips, advice on night-time routines and help you plan your escape route in the event of a fire.

We can also provide specialist equipment (e.g. fire resistant blankets, deaf alarms etc.) and advice where needed.

As well as fire safety we can help you and your loved ones to stay safe and well in lots of other ways.

For example helping people:

  • Avoid falls in the home

  • Live safely with dementia, physical or mental health conditions

  • Stay safe and well in the winter

  • Who are becoming frail or getting older.


Who do we visit? 

We offer a free visit to anyone aged 70 and over, anyone living with dementia, people with long term health conditions, people with young children, pregnant women and people who smoke and need extra support.

We work with health and social care agencies and together we ensure we can reach the right people in Kent and Medway who need a little support, but also where that extra pair of eyes in the home can mean you living safer for longer in the place you’re most happy and relaxed.

Please click on the most relevant image below that closely describes you or your loved one. You will then be taken to a page where you can book a FREE Safe and Well Visit, you’ll also find additional information and support to help you live safer.

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Refer someone for a Safe and Well Visit

If you have fire safety or other health concerns about anyone you know, you can make a referral to us – just click on the image above that reflects the person you may be thinking about to get advice on how they can stay safer – then if you think they need a visit give us a call or request a call back.

Do you need a Safe and Well Visit?

If you’re unsure what advice you need, complete our Safe and Well Visit questionnaire, by answering a few simple questions, this will evaluate your needs based on the information you provide. If you don’t need a visit, you’ll still create your own safety advice pack which will help you make some adjustments to your home that will help everyone feel ‘Safe and Well’.

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Safe and Well Visit Team



Meet our team

For your reassurance and comfort, meet some of the faces who may well visit your home - they're a friendly bunch!



We're working with singer and Kent resident Cheryl Baker - find out how and why?

We've teamed up with Cheryl Baker to help people stay Safe and Well at home

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