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Calling the fire serviceWhat to do if there is a fire

If the smoke alarm wakes you up, shout to wake everyone else up. Then get everyone together, follow your escape plan and get out of the building.

  • Do not stop to investigate the fire or to collect valuables or pets.
  • Use your escape route to get everyone out and meet at an agreed point.
  • Close any doors which are open, and only open the doors you need to go through (this will help to stop the fire from spreading rapidly).
  • Check doors with the back of your hand. If a door is warm, don’t open it – the fire is on the other side.
  • If there is a lot of smoke, crawl along the floor as the air will be cleanest there.
  • Once you’ve got everyone out of the building, use a mobile phone, a neighbour’s phone or a phone box to call 999.
  • Don’t go back into the building for anything. If there is still someone inside, tell the firefighters when they arrive – they’ll be able to find the person quicker and more safely than you.
  • Find somewhere safe to wait near the building, and give the firefighters as much information as possible about the fire and the building.

What to do if your clothes catch fire

  • Don’t run around – you’ll fan the flames and make them burn faster.
  • Lie down and roll around. This smothers the flames and makes it harder for them to spread.
  • Smother the flames with heavy material, like a coat, a blanket or a fire blanket.

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