Kent Fire & Rescue Service
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Frequently asked questions

Frequently asked questions (FAQs)

How can we help?

On this page you will find a number of frequently asked questions we receive. If your question is not shown here, please call 01622 692 121 or email information.officer@kent.fire-uk.org for further information.

Please use the Category selection drop-down box to see the topic you are interested in.

Question
I had an emergency in my home, and the fire and rescue service attended. Can I get a copy of any information you hold about it?
Answer
If you had an incident in your home, you can request free of charge a copy of the summary incident report. You might find you are requested to obtain this by your insurance company. To request this, contact us at information.officer@kent.fire-uk.org email with your name and full address. We will respond within 20 working days, although usually much more quickly than this. 
 
Last updated
06/10/2014
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