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Frequently asked questions (FAQs)

How can we help?

On this page you will find a number of frequently asked questions we receive. If your question is not shown here, please call 01622 692 121 or email information.officer@kent.fire-uk.org for further information.

Please use the Category selection drop-down box to see the topic you are interested in.

QuestionLast updated
My business is closed at the moment, can I attend if I am notified by an Alarm Receiving Centre or the Fire and Service that the alarm is sounding, and I am a keyholder?17/04/2020 16:03:52
My business needs some additional support22/05/2020 12:33:08
My business needs some additional support22/05/2020 12:33:08
My employer does not seem to be complying with fire safety legislation, what should I do?22/05/2020 12:33:08
My Manager and Supervisor who normally deal with fire safety are self-isolating and I do not know what to do?17/04/2020 16:03:52
Once I have done my Fire Risk Assessment, who do I need to show it to?22/05/2020 12:33:08
Should I still be carrying out fire drills in my commercial premises?17/04/2020 16:03:52
Should I wait for the Fire Safety Officer to visit and identify any remedial action after I have carried out my fire risk assessment?22/05/2020 12:33:08
Should staff evacuate a premises if the fire alarm sounds as social distancing may be impacted?17/04/2020 16:03:52
We have just moved into a newly built business premises, do I have to maintain all the fire doors and fire alarms?22/05/2020 12:33:08
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