Introduction
Working together, saving lives, reducing harm
Our vision
Helping everyone to be safer by working towards a future where no one is killed or seriously injured by a fire or other emergency
Our aim
Working together, saving lives, reducing harm
We provide a wide range of services to our customers, whether in their homes, on the roads or out and about in the community, by assisting to bring about behaviour change and providing a high quality, rapid operational response.
Our objectives
These services are grouped together under our five objectives:
This range of services is underpinned by a number of core activities and values such as collaborating with partners, continually learning from our activities, ensuring an active role in safeguarding and putting the customer at the heart of what we do.
In addition, there are also two supporting detailed strategies which set out the rationale behind each service we provide: the Community Safety Strategy and the Operational Response Strategy. No service can be delivered to customers without the ability to buy goods and services, use buildings and assets, and train and develop the people who work for us, so there are further six strategies covering these areas.
