Businesses in Kent and Medway are set to benefit from signing up to a voluntary Partnership Charter launched by the Better Business for All initiative.
The aim of the Charter is to improve the relationship between local businesses and Kent & Medway Regulatory Services to build trust, understanding and a desire to improve together whilst continuing to ensure compliance with regulation and achieving business growth.
The Charter, which was launched at the Kent Vision Live event for businesses in Detling on Wednesday 11 May, sets out the actions and responsibilities of regulatory services and businesses within Kent & Medway:
Kent & Medway Regulatory Partners will:
· Support and promote the local economy by supporting businesses
· Encourage businesses to seek advice and make it accessible
· Explain the reason for their visits to businesses
· Carry out regulatory activity in a fair, helpful, transparent, proportionate and consistent way
· Be accountable
· Minimise the cost of compliance for businesses by ensuring that any action taken is proportionate to the risk
· Coordinate services to minimise unnecessary overlaps and duplication
· Consult with businesses, through groups representing local businesses, when developing policies, plans and service standards
· Promote Better Business for All with businesses, consumers and regulators
Local businesses will:
· Seek advice from Kent & Medway Regulatory Services on matters of compliance
· Encourage other businesses to contact regulatory services for advice
· Work with Kent & Medway Regulatory Services to achieve a satisfactory outcome and put concerns and issues right promptly
· Take part in positive publicity about improvement made to the business through engagement with Kent & Medway Regulatory Services
· Be fair, helpful and transparent in dealing with Kent & Medway regulatory staff
· Provide feedback to Kent & Medway Regulatory Services on improvements to the local regulatory system
Nicolas Heslop, Leader of Tonbridge & Malling Borough Council and Portfolio Holder for Economic Regeneration, said: “The launch of this Charter will prove hugely important in helping to build good relationships between local businesses and regulatory bodies and I have no doubt that it will have a very positive impact on businesses as they strive to develop and grow."
John Robertson, Kent Fire and Rescue Service’s Area Manager for Technical Fire Safety said: “We believe that closer working between businesses and regulators will lead to a prosperous, safer businesses community. The Better Business for All initiative has worked hard to achieve this in Kent and Medway, with the launch of the Partnership Charter being the latest success step on this journey.”
Cllr Jane Chitty, Medway Council’s Portfolio Holder for Planning, Economic Growth and Regulation, said: “The Charter seeks to gain commitment from both business and regulators to work together in partnership. Working in this way helps to stimulate growth and protect the public.”