Frequently asked questions (FAQs)

How can we help?

On this page you will find a number of questions our home safety advice team is asked on a regular basis. If your question is not shown here, please call 0800 923 7000 (free from most landlines, mobiles may charge) or email home@kent.fire-uk.org for further information.

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Question	Last updated
How do I book a safe and well visit for myself or make a referral for a family member, friend or client?	01/08/2014 13:08:44
I have an elderly, disabled or otherwise vulnerable relative who lives alone and I'm worried about their safety. Can you help?	08/08/2014 12:05:54
How do I get a report on the fire at my property?	09/09/2014 14:57:36
How do I stop my smoke alarm beeping?	09/09/2014 14:57:44