If you’re a smoker, we can support you with safety in your home.

Top safety tips for smokers: 

• Avoid smoking in bed.
• Always use a proper ashtray and fully stub out cigarettes. 
• Keep matches and lighters out of the reach of children.

• If you have oxygen aid – always remember never use your oxygen near a naked flame, including all forms of smoking and e-cigarettes, gas and electric cookers.

• Take extra care if you use emollient creams - keep well away from naked flames and wash fabrics daily at high temperature to remove emollients from clothing and bedding.

 Find more safety tips and learn about the support available to live safely if you smoke.

How do I book a visit for myself or someone else?  

• Call our Safe and Well Visit team on 0800 923 7000 between 9am - 5pm, Monday to Friday
• Send us an email 
• Fill out online form and we’ll aim to contact you within 10 working days   

If requesting a visit for someone else, please speak to the person in the first instance to make sure they're happy for us to contact them. You may want to suggest they visit this website first for further information, or they may want to contact us themselves.

If you're a carer for someone and you would like to book them in for a visit, please call us or apply online, including your contact details as well as the person you care for - we will contact you first.

Who will come to my house for the visit?

Meet the team who'll be visiting you.

Our staff will always carry official identification. Feel free to contact us to check they are a genuine employee of Kent Fire and Rescue Service.