What do you get for your money

A summary of the services provided by Kent and Medway Fire and Rescue Authority (2021/22 figures)

There in times of need  

  • Our 999 operators answered 42,618 emergency 999 calls  
  • 21,608 incidents were attended last year – an increase of 21% 
  • We have specialist teams for a range of incidents including water, mud and cliff rescue, chemical incidents, animal rescue, explosions and terrorism 

Incidents and activity 

  • Thanks in part to the efforts of our customer safety teams, we attended just 562 house fires… but 47% of fires in the home still start in the kitchen 
  • Crews with specialist trauma care and rescue equipment went to1,089 road crashes 
  • We went to 2,966 medical emergencies where our firefighters were closer than the nearest ambulance (which was mobilised at the same time) 
  • Summer 2022 was the busiest period for grass fires in the last decade 

Helping you stay safe 

  • Last year we carried out 10,794 visits to homes of higher-risk customers 
  • Firefighters visit specialist sites and buildings to build their knowledge of sites in their local area  
  • Our online social media content has been viewed more than 75m million times 
  • 10,000 customers visited our summer station open days  
  • We have continued to invest in our building safety team to help keep businesses and our customers safe 
  • We audited more than 1,500 business premises across Kent and Medway  
  • We have completed a review of all residential buildings over 18m in Kent and Medway  

 

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