Who we are and what we do

We are a forward thinking, modern fire and rescue service with a long and proud history. Every minute of every day, we are here to save lives and make our county even safer. Together with our customers, we are creating a safer future for Kent and Medway.

We provide four main services:

Prevention – we work with customers in their homes and in places of education to promote safer behaviours and messaging to help prevent fires, road crashes and drownings.
Protection – we are the regulator for fire safety in Kent and Medway. Our specialist teams work with businesses to ensure buildings are designed to be safe and then kept safe for occupants, as well as looking at firefighting facilities for firefighters.
Response – we respond to a wide range of incidents, including fires, road crashes, water rescues and working with other emergency services.
Resilience – we work with partner agencies to plan for major emergencies and events, such as large fires, flooding and pandemics, to help keep people safe.