Personal Impact – this is about self

Leading Yourself Leading Others Leading the Function Leading the Service
  • I value inclusion and set a positive example of appropriate behaviour for peers and new starters.
  • I take responsibility for inclusion, and encourage different points of view.
  • I role model and mentor others in how they communicate and engage to encourage inclusion.
  • I promote and role model inclusion. 
  • I promote and uphold our values and professional standards and communicate the importance of ethical and inclusive approaches to our work.
  • I encourage open communication and actively listen to and value others contributions.
  • I communicate responsibly and with sensitivity and respect for others.
  • I enter into dialogue not conflict. When conflict does occur, I handle it in a professional manner.
  • I use a variety of engagement methods to seek feedback and understand people’s views on emerging issues.
  • I communicate with passion and integrity to maintain and elevate the reputation of the service to staff, stakeholders and the public. 
  • I use non stigmatising behaviours or language and non stereotypical language. 
  • I promote two way dialogue.
  • I look for opportunities to learn and develop my skills and behaviours. 
  • I admit and learn from my mistakes and celebrate my successes with the team.
  • I encourage others to admit to and learn from their mistakes, and to celebrate their successes.
  • I seek feedback about my own performance in order to keep learning and developing.
  • I evaluate my own performance and take steps to continuously improve.
  • I understand how my actions and behaviour impacts on others.
  • I recognise and challenge inappropriate behaviour.
  • I am aware of my impact on the people around me and I always seek to improve how I work with others.
  • I take a proactive approach to dealing with difficult or sensitive situations, influencing others to reach an acceptable solution.
  • I recognise and monitor the impact of my decisions. 
  • I am willing to adapt and modify my behaviour in order to meet emerging needs. 
  • I am willing to coach and mentor others to adapt their behaviour.
  • I work hard to build and keep trust by listening to others’ views and adapting to change. 
  • I look after myself and others, and seek help if I need it.
  • I look after my mental health.
  • I look after the people around me and look for behaviours that show someone might be struggling, ensuring there is support available.
  • I create a culture where individual and team wellbeing is a priority and have systems and processes in place to make sure the teams in my area are coping.
  • I recognise the pressures of leading an organisation, role modelling resilience and promoting a healthy work-life balance.
  • I embed wellbeing and mental health in all strategies, setting up systems to monitor and support employee mental health and organisational wellbeing.

 

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