Achievements
Introduced:
- Debrief process to identify what can be done better next time at incidents.
- Supporting the introduction of the Integrated Learning and Assurance approach (ILAM).
- Benefits mapping for projects. To provide a supportive framework for project managers to prevent repeating mistakes.
- 4 Continuous Professional Development (CPD) days per year for corporate teams.
- Improved Blended Learning platform on Moodle.
- Talent Benchmarking Review to identify those ready for promotion or with potential – individual development plan to support this progression.
- Professional pathways e.g. Learning & Development and building safety.
- Alignment to Fire Standards across all learning programmes.
- Implementation of new Moodle and learning design tools.
- A better approach to evaluation of learning.
- Review of learning materials to consider impact on customers in delivery.
Improved service delivery:
- Ops Assurance feedback continuously highlights both developmental and good areas of learning.
- Learning & Development commissioning process to manage work priorities for the team.
Measures of Success
- Introduction of case studies and real life scenarios to learning in ensure that customer experiences is forefront in our learning materials
- We have provided a simple authoring tools to enable all that work in KFRS to participate in developing online learning.
- We have introduced two online learning platforms to support self-led and group led learning (Moodle and LinkedIn Learning).
- £60k is used each year to support applications to the bursary scheme.
Current Maturity Model Levels
| Leadership | 3 |
|---|---|
| Learning Organisation | 3 |
| Blended Learning | 1 |
| Performance Management | 2 |
| Employee Recognition & Engagement | 3 |
| Wellbeing | 3 |
| People Analytics | 1 |
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