Our aim and objectives
Working together, saving lives, reducing harm
We are Kent Fire and Rescue Service. Every minute of every day, we are here to save lives and make our county even safer. We are a forward thinking, modern fire and rescue service with a long and proud history. Together with our customers we are creating a safer future for Kent and Medway. Helping people in their homes, where they work and in places of education to help keep them safe – whoever they are. We are there for our customers in times of need – whether it’s a fire, a road crash or a water rescue. Every one of us helps to save lives. We are one team. Together, we are Kent Fire and Rescue Service.
Our vision
Helping everyone to be safer by working towards a future where no one is killed or seriously injured by a fire or other emergency
Our aim
We provide a wide range of services to our customers, whether in their homes, on the roads or out and about in the community, by assisting to bring about behaviour change and providing a high quality, rapid operational response. These services are grouped together under our five objectives:
- Responding effectively in times of customer need;
- Promoting behaviours which help you stay safe and well in your home;
- Encouraging you to adopt behaviours which keep you safe on the roads;
- Supporting businesses to help people to stay safe in their buildings and comply with legislation;
- Helping you and the broader community to stay safe from harm caused by accidents, natural events or people intending harm.
How does it all fit together?
The Customer Safety Plan is a key part of our planning cycle. It works across a four year period, but all the information and plans are reviewed on an annual basis to ensure they remain current and fit for purpose. We look to the future, at the changes we can anticipate, and we look what the government expects of us. And we talk to our customers and our partners about what they need from us. All this is contained within a budget which we consult on annually, so that we can set our proportion of the Council Tax.
