Priority Three
Developing the Next Generation of System Capabilities
The Service is dependent upon a range of assets and resources in the delivery of our services. Service delivery is underpinned by applications that support the management of information, people, finances, vehicles, equipment, buildings and hydrants.
These applications need to be fit for purpose as well as up to date to ensure that we can obtain support from suppliers. This might happen if we experience problems with a system but also so we can make use of the latest capabilities as these become available.
Therefore, maintaining pace with supplier roadmaps will remain a key focus in this strategy. Now that we have brought all the systems up to date, it has been possible to determine which applications are fit for purpose and those that do not enable departments to manage their tasks effectively. It is our plan over the next 5 years to procure new systems where current capabilities are inadequate and deploy new features for those applications which are fit for purpose, as useful functionality becomes available.