Proposed Activities

  • All learning programmes are blended by default.
  • Embedding new technology in how we develop and deliver learning e.g. VR.
  • Incident Command Simulation becomes more commonplace and varied.
  • Wider assessment opportunities that are inclusive by design which enables individuals to learn and be tested in varied ways.
  • Continue to recognise neurodiversity in learning and provide varied support mechanisms for all employees.
  • Upskilling individuals to be competent when using technology.
  • Coaching & Mentoring is embedded in the leadership programmes and available to support under-represented groups.
  • We actively use case studies to learn from other organisations inside and outside of the fire sector.
  • Inclusivity and customer service is integrated within all learning programmes to ensure the learning environment is supportive of all.
  • Seeking feedback as a result of large-scale programmes such as recruitment, promotion/development processes to embed and do better.
  • Utilise People and Talent Bench data to provide evidenced based feedback on performance.
  • Evaluation is used at multiple levels to ensure effective customer service delivery and feedback is actionable.
  • Development pathways are built to enable clearer pathways for all teams.
  • Further roll out of professionalism and competency frameworks.
  • Support managers and individuals to be able to work effectively in a remote workplace.

 

Measures of Success

  • All operational individuals are current in their pathway with ILAM or in a development plan.
  • Completion of mandatory learning packages are at 95% or higher. With people actively owning their own learning.
  • Online Self-led learning is adapted to meet needs (including re-procurement of platform in December 2023).
  • Self-Led Learning is actively undertaken, with over 95% of the users accessing online learning.
  • All recently promoted leaders in the last six months have been on a stage of the Inspiring Leadership Programme.

Maturity Model Aspiration Levels by 2025

Leadership Development 4
Learning Organisation 4
Blended Learning 3
Performance Management 4
Employee Recognition & Engagement 4
Wellbeing 4
People Analytics 3
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