Strategic Assessment and Action Plan

Our Business Change, Information and Technology strategy is supported by an assessment which brings together all of the insight, evidence and data we’ve used to develop this blueprint.

This includes:

National and international research on the technology landscape
The ten-year forward assessment of risks and challenges presented in the Customer Safety Plan 2021/25
An analysis conducted by the business change, information and technology team of what the future may look like
A strengths and weaknesses analysis conducted by the business change, information and technology team
Engagement across the organisation, capturing what everyone that works for us thinks the future holds
Operational debriefs of incidents we have attended
Feedback received by each team from completed projects

We have developed an action plan which is a ‘live’ document and will be updated regularly by the Corporate Services strategy board. The action plan outlines the activities we need to complete to implement the strategy.