Transforming our service - Project and programme management

Long term actions for next strategy period

Improve the understanding of the disciplines of business change and project management by leaders across the organisation.
Improve project management delivery through a matured use of business cases, people impact assessments and benefits realisation techniques.
Embed processes to align business change initiatives with strategic priorities and resources to deliver best value.
Enhance the utilisation of data to understand the rationale and potential benefits of business change as well as to track progress of projects.
Develop scalable project methodology to enhance the agility of KFRS whilst maintaining high standards of delivery.

Measures

Improvement in organisational maturity assessments.
Customer pulse survey and workshops demonstrate understanding of project management and business change.
Quantifiable benefits identified at the beginning of and realised at the end of projects.
Clear demonstration of type of efficiency created by the project.
Delivery of projects against strategic priorities.
More projects delivered on time and within quality criteria methodology applied to each project (e.g. Agile, Wagile, Waterfall etc.).
Quantifiable but non monetisable benefits in improving our capability to meet customer needs.
Monetisable non-cash releasing benefits.
Productivity gains.
Technical efficiencies.