What do you get for your money

infogrphic for the Safety and Wellbeing Plan consultation

A summary of the services provided by Kent and Medway Fire and Rescue Authority

What do you get for your money? (2021/22 figures)

  • We employ 1,064 firefighters
  • We have 56 fire stations across the county, with 32 fire engines available during the day, and 49 at night
  • All this to protect you and your family for about the cost of a large carton of milk - £1.55 a week for a Band D Council Tax property (2020/21 figure)

There in times of need

  • Our 999 operators answered 33,685 emergency 999 calls – that’s an increase of 13.6% compared to three years ago
  • 17,849 incidents attended last year – in line with increased 999 demand in recent years
  • We have specialist teams for dealing with a range of incidents water, mud and cliff rescue, chemical incidents, animal rescue, explosions and terrorism

Incidents and activity

  • Thanks in part to the efforts of our customer safety teams, we attended just 545 house fires... but 42% of fires in the home still start in the kitchen
  • Crews with specialist first aid and rescue equipment went to 672 road crashes... and a vast range of other activity including grass fires, floods, industrial fires and severe weather
  • We went to 2,478 medical emergencies where our firefighters were closer than the nearest ambulance (which was mobilised at the same time)

Helping you stay safe

  • Last year we carried out 10,177 visits to the homes of higher-risk people
  • We provided online learning and fitness videos to school age children throughout the pandemic
  • We have continued to invest in our building safety team to help keep businesses and our customers safe
  • 96% of people that had a safe and well visit now feel safer in their homes
  • Our online social media content has been viewed 77.7 million times
  • 80,000 people saw our online safety open day on Facebook
  • We provided extensive support to the ambulance service and NHS vaccination centres through the pandemic
  • We supported the delivery of over 20,000 meals to shielded older customers on behalf of Age UK
  • Our Covid-19 safety messaging reached approximately 14.1 million people
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