Who are our customers?

a customer is anyone we provide a service to
this service might be provided within the community or to colleagues
our vision of helping everyone to be safer means we have many external customers
providing a high quality service and customer experience to them means we are working together, saving lives, reducing harm

Why do we call them customers?

Everyone who needs to access our services deserves to be treated as customers - even if they don't always have a choice or pay directly for the service they receive.