Support staff

Working together lies at the heart of Kent Fire and Rescue Service. Whether it’s working with our customers or each other, we’re here to create a safer Kent and Medway for everyone. Our support staff help to make this possible through their skills and expertise which extends across all the organisation and the services we provide.

Customer Support

All organisations need processes and support to ensure they run smoothly and our customer support team do exactly that.

Customer Support

Business Intelligence

By understanding the impact of what we do, we can improve constantly. Our Intelligence team helps to ensure we are working in the most effective way possible

Business Intelligence

Collaboration

Working ‘Together’ with everyone is what we do, and our collaboration team are a shining example!  By working with our customers, other agencies, local authorities, community groups and more, we can make sure everyone benefits.

Collaboration

Engagement

Communication in all its forms is essential to the work of KFRS and our engagement team are here to make sure our communications achieve the best results for everyone.

Engagement

Finance and Insurance

From budgeting and financial planning to making sure we are correctly insured, our finance and insurance team keep KFRS on track financially.

Finance and Insurance

Fleet and Equipment Services

From our fleet of fire engines to pool cars and high volume pumps, our vehicles are essential to what we do. Our fleet and equipment services make sure our vehicles and equipment are ready for anything.

Fleet and Equipment Services

Health and Safety

Feeling safe at work is important, which is why our Health and Safety team are there to ensure KFRS is a safe place for everyone

Health and Safety

Human Resources (HR) and culture

Eleanor Roosevelt said ‘Human resources are the most valuable assets the world has’. KFRS appreciates the value of all its members and customers, and this is reflected in the work of our human resources team.

Human Resources Team

IT and Business Change

The team are responsible for all our IT services and equipment across the service, contributing to the important work of helping to keep customers safe.

IT and Business Change

Leadership Development and Coaching

Helping members of KFRS across the service to develop their skills through training, coaching and development

Leadership Development and Coaching

Property and Facilities

Looking after our buildings and fire stations, ensuring they are safe and accessible for everyone

Property and Facilities