Contacting Kent Fire and Rescue Service
In case of emergency please dial 999 and ask for the fire and rescue service.
If you are deaf or hard of hearing, you can use Relay UK to contact us in an emergency
At Kent Fire and Rescue Service we strive to answer all of your queries in the fastest, most efficient way possible. You can get in touch with us in writing, by phone or our enquiry form on this page.
Please note that our fire stations no longer have direct dial telephone numbers, although there may still be some listings for those numbers in search engines or older telephone directories. These will be incorrect and should not be used.
Relay UK for people who are deaf or hard of hearing
Contact us via Relay UK: 18001 01622 692 121
Relay UK is a free service to help deaf people and those who have hearing loss or are speech impaired to communicate over the phone.
It has replaced the NGT (Next Generation Text) and the old Text Relay service. It uses a live relay assistant to help you communicate.
Tell us about your experience of our services
If you have recently experienced our services, whether in response to a fire or other emergency that we attended, or any other service we offer we would like your feedback. This information is used to constantly improve and ensure our customer service is excellent.