What to do after a fire
After a fire there can be a lot to think about and do, ranging from insurance to cleaning and security. Our dedicated 'What to do after a fire' page contains helpful information about what to do and who to contact in such a situation.
If you are a business owner, responsible person or building owner there will be additional considerations you will need to take into account. Please take a look at our 'If you business has a fire' page which has lots of helpful information for business owners and responsible persons.
Whether you are directly involved in, or witness a traumatic event - from a fire in the home to car crashes - everyone feels and reacts differently
If you, or someone you care about, has experienced a traumatic incident, it's important to know how and when to seek help. The help needed may range from practical assistance such as help with finding emergency temporary accommodation, to advice on coping with the emotional effects of what has happened.
Looking after your own wellbeing and that of those you care about is important. Below you will find further details about the different types of help and advice available.
Nowhere to stay?
If you’re unable to stay in your home, the following organisations may be able to offer assistance:
- Contact your local council's housing department which may be able to help with temporary accommodation.
- Help With Homelessness offers a brief assessment includes questions relating to those who have lost their home through fire, flood or another disaster, and directs you to the appropriate local authority.
- The British Red Cross works with Kent Fire and Rescue Service. With specially adapted response vehicles the Red Cross can provide both practical and emotional support in an emergency. Their central contact number is 0344 871 11 11.
- Check your insurance policy as some may cover alternative accommodation in the event of an emergency.
Coping with the after effects
It is normal for a person to experience some emotional and physical reactions following a traumatic event for up to 28 days, such as disturbed sleep or feeling tearful or sad. Helpful information about coping with the effects of trauma, both emotionally and in relation to a person’s mental health, is available from:
Tell us about your experience
If you have recently experienced a fire or other emergency that we attended, please tell us about it. Your input will help us to constantly improve and help others who find themselves in the same situation.