Home fire safety visits
Making sure home is a safe place is important for everyone, especially if you have a long-term health condition or dementia, a young family, are an older person or a smoker.
One way to help make your home a safer space is to request a free home fire safety visit from one of our firefighters or Safe and Well officers.
These visits are available to any of our customers who may have particular needs or priorities.
Check if you are eligible for a home fire safety visit
Free home fire safety visits are available for to anyone who:
- is aged 70 or over
- is living with dementia
- has a long term health condition
- has young children or is pregnant
- is a smoker
Get in touch
Use the referral form below to arrange a home fire safety visit or discuss any concerns you may have. Alternatively, you can speak to our home fire safety advisors on 0800 923 7000 (Monday to Friday 9am to 5pm, voicemail outside these hours). This call is free from most home and mobile phones, but please check with your phone company for confirmation.
Try our new Home Fire Safety Check tool
Try our new Home Fire Safety Check tool from our partners at Safelincs, supported by the National Fire Chiefs Council (NFCC). By answering a few simple questions, you'll get tailored advice on helping to keep yourself, your family and your home safer from fire.
If you're not eligible for a visit
If you’re not eligible for a home fire safety visit you’ll find lots of helpful advice and information on this website, including our A-Z of Home Safety where you’ll find further information on how to stay safe at home ranging from barbecues to DIY safety.