ETHANE - what we need to know ...

If you need to call us, ETHANE is a useful way to remember what we need to  know ...

  • the Exact location
  • the Type of incident
  • the Hazards
  • how to Access your premises
  • the Number of casualties
  • which Emergency services you need

Learn more below...

ETHANE - tell us

Close up of ordnance survey map

Exact location

Provide us with an exact location of the fire. You can do this by either downloading the What3words app or using the standard Ordnance Survey Grid reference.

hay burning in a barn on a farm

Type of incident

Tell us the type of emergency or incident - for example a fire in a building - and tell us briefly what is happening 

hazard sign

Hazards

Tell us if there are hazards, risks or immediate threats such as fertilisers, straw and hay etc. If the emergency services' arrival may affect animals (for example horses) can they be secured away?

ambulance on country road

Access

Tell us the best route and where places are for emergency vehicles to access your premises. Tell us about restrictions such as narrow roads or gates, if they're locked and what the ground is like.

red cross on white background

Number of casualties

If there are casualties, give us details of their injuries, and if there are any people or animals trapped or at risk. 

FIre engine on area burnt by wildfire

Emergency services

When you call, remember to say which emergency services you need and if any are already there. If animals are involved, consider if you need to call your vet. 

ETHANE at a glance

Print out our helpful ETHANE graphic to to display on your farm.