Kent Fire & Rescue Service
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Safe and Well visits

Free Safe and Well home visits

We offer a free Safe and Well home visit service for people living in Kent and Medway 

From testing, fitting and relocating smoke alarms, to looking out for potential fire hazards and planning escape routes - one of our friendly home safety officers can help to make your home fire safe. Book a free visit for yourself or a loved one today. 

Let us help you feel safe and well

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Choose one of the options for further information and to book your free visit

If you are a partner agency, find out more about making a referral for someone else.


What happens during a Safe and Well visit? 

A home safety officer or firefighter will visit your home at a time that’s convenient to you, and they’ll have an ID card which states they work for Kent Fire and Rescue Service. They’ll carry out some simple checks around your home, such as testing smoke alarms and making sure they’re in the best place – and they can install new ones if they’re needed and provide batteries too; all free of charge. If you have hearing or eyesight challenges we have special smoke alarms that flash and vibrate that can also be provided for free.

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Safe and Well Visit team

The officer will also identify any potential fire risks such as overloaded sockets, and talk about escape routes - going through what the best options are for you in your home in the event of a fire, and providing advice about how to enhance safety in your home.

The home safety officer is there to help make sure you’re safe, provide advice, and answer any questions you may have. The visit will take around 45 minutes, and by the end you’ll have peace of mind that your home has been given a thumbs up for fire safety.

Safe and Well visits get a 10 from Len

Former Strictly Come Dancing head judge and Kent resident, Len Goodman, supports our safe and well visit service and is encouraging people to book a visit. 

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Following these five steps to keeping safe and well
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