Our customers are at the heart of everything we do, whether it’s responding to incidents, our prevention and protection services, or working alongside other agencies.
To make sure we provide the best service for the people of Kent and Medway, we produce a Community Risk Management Plan (our plan). This looks at the risks and challenges we think may affect the county and the services we provide in the future.
Our 2023/24 plan entitled 'Creating a safer future - together' has now been published.
A report on the findings of our survey which closed at midnight on 1 February 2024 will be published here following presentation to Kent and Medway Fire and Rescue Authority on 20 February. If you gave us your email address as part of the survey when you completed it, we'll let you know when it's ready.